Flight Canceled? Whether you are heading out for a Caribbean vacation or going home for a funeral, a canceled flight is a frustration way too many of us have experienced. Some things are out of an airlines control, such as weather. However, sometimes they (for reasons unbeknownst to us) simple change their flight schedules AFTER you have purchased a ticket. If you are lucky, they might let you know of such a change far enough in advance that you can alter your itinerary. Unfortunately, that is not always the case. I’d love to boycott the air industry until they start putting an emphasis on customer service. I’d love to recommend that you do the same…. But let’s be realistic. We need them and they know it. This has resulted in very little incentive to care about customer service. The Good News There is actually a couple of pieces of good news, however. First of all, there are a … [Read more...]
